CALL CENTER OUTSOURCING EXPERTS

Since 2006, Adelina BPO has offered the best contact center solutions. Our mission as a firm is to make 24/7 customer service a reality for businesses of all sizes. We are always improving our methodology and technology to ensure that we’re providing the finest, most quickly scalable, and the most cost-effective contact centre services available!
Our goal is to provide our customers the greatest possible experience. We recognize the importance of providing excellent service to our customers and treating them to make each of them feel that they are the most important for us.

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about us

The best customer service

The level of the customer service you receive is crucial. When you collaborate with Adelina BPO, you gain the advantage of having courteous, skilled outbound calling service agents at your disposal. We have extensive experience in managing both inbound and outbound calls. When our agents are representing your organization, your callers will not be aware that they are interacting with a call center service provider. Our representatives will impress your customers at every turn with a combination of technical expertise and customer service abilities.

adelina bpo

Mission & Values

To enable effective contact with our customers and business partners around the world.

To give employees unlimited possibilities for professional advancement inside the organization.

People.
We cherish our highly skilled and responsible staff, who are always learning and growing in order to maintain our position as an industry leader.

Creativity.
We encourage our staff to come up with fresh ideas and try new things.
Partnership.
Long-term relationships with our clients and partners are important to us.
Development.
We are always expanding our geographic coverage and service offerings.
Leadership.
We endeavor to maintain our position as the industry leader.
solutions

Support solutions to help any sized business

We have designed and are continually upgrading our own project management system over the years of commercial operation.
We blend best contact center management practices from throughout the world with our own experience with quality management systems.
Our project management team, which includes professionals from many departments, collaborates well with our customer representatives that help us build transparent trusted reliable relations.

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Our Company News

A positive shopping experience increases the likelihood that a customer would stick with the same brand. Retailers have witnessed a big boost in income together with a considerable improvement in consumer happiness. CX experts are …

Contact center operators are dealing with customer service concerns and making sure that customers are satisfied every single day providing them call-and-response services. Respecting and truly listening to your colleagues are important values for successful …